We, at dragonservicesupport.com, accept refund requests by our customers, under particular terms and conditions.

You will need to place a refund request for any subscription within 3 days of purchase of the subscription. Once we receive a request for the refund, processing may take 7-10 business days from the date of request.

FOLLOWING CHARGES WILL BE APPLICABLE FOR PROCESSING REFUNDS:

If a request is made within 24 hours from the date of purchase, no cancellation charges would be applicable.

If a licensed version of any software was installed on your computer (desktop/laptop), there will be no refund for the installed software. Since it cannot be resold.

If a request is placed within 7 business days from the date of purchase of services, a cancellation charge of 50% of your invoice value would be deducted and the rest amount will be credited back to the Payment debit or credit card/Bank account used for making the purchase.

If a request is placed after 7 business days from the date of purchase of services, a cancellation charge of 70% of the invoice value would be deducted and the balance amount will be credited back to the Payment debit or credit card/Bank account used for making the purchase.

If a request is placed after 30 days, no refund will be provided.

HOW TO REQUEST A REFUND?

Refunds are only processed after receiving a cancelling/refund request via email from the registered email address as per our records. Use your registered email id to send your requests to [email protected] or Contact us on our toll free +1-310-513-5006 . We do not process refund over chat.

CONDITIONS WHICH MAY VOID YOUR REFUND REQUESTS:

Please note that our specialized services which are offered on behalf of our respected partners are not eligible for a refund or charge-back. Thus, services and packages including purchase of any software are “NOT” a subject of CHARGE-BACK.

Call us at +1-310-513-5006